Terms of service

Last updated: October 27, 2026

These Terms and Conditions apply to your use of the El Baron online store and your purchases from us. "El Baron," "we," "us," and "our" refer to the store operated at the contact address below. Please read these terms and our Payment Policy, Shipping Policy, Refunds & Returns Policy, and Privacy Policy before ordering. These policies form part of the information governing your purchase. Nothing in them excludes rights or remedies that applicable law does not allow us to exclude.

1. Using the Store

You must have legal capacity to enter a purchase agreement or act with the authorization of a parent or legal guardian where permitted by law. Provide accurate contact, billing, and delivery details, keep any account credentials confidential, and use the Services lawfully. Do not use another person’s payment details without authority, submit fraudulent orders, upload harmful code, or interfere with the store’s operation.

2. Product Information and Availability

We aim to describe products and display prices accurately. Screen settings may affect how colors appear. Stock availability can change. If we discover a material description, availability, or pricing error affecting your order, we will contact you before proceeding with a material change. We will not charge an increased price without your agreement. If the order cannot be fulfilled or you do not accept a proposed change, we will cancel the affected items and refund any amount paid for them and related tax.

3. Orders and Acceptance

Placing an order is a request to purchase the items shown. An automated acknowledgment confirms that we received the request. We accept an order when we send its shipment confirmation. We may decline or cancel an order for a legitimate reason such as unavailable stock, unsuccessful payment, a material listing error, or a reasonable fraud concern. We will notify you and promptly initiate any refund due for canceled items to the original payment method within 7 business days, or sooner where required by law. Your bank may need additional time to post the credit.

4. Payments, Prices, and Taxes

We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa, subject to card-issuer and payment-provider authorization. Payment must be successfully authorized and, where required, collected before processing for shipment. The applicable price, currency, sales tax, and final total are shown at checkout before you submit payment. Standard outbound UPS shipping within the United States is free, with no minimum purchase, and we do not add a card-processing surcharge. Your bank may impose its own fees. See our Payment Policy for payment and refund details.

5. Shipping

We ship by UPS within the United States only, to addresses UPS can serve. Standard outbound shipping is free. Normal order processing is 1–3 business days after successful payment confirmation; estimated carrier transit is 3–7 business days after dispatch. The usual combined estimate is 4–10 business days. Orders placed on weekends or U.S. public holidays begin processing on the next business day. Estimates are not guaranteed arrival dates.

We provide tracking after dispatch. If we cannot dispatch within the stated processing period, we notify you of a revised estimate and give you the choice to accept the delay or cancel the unshipped order for a full refund. Required consent to delays and prompt refunds will be handled in accordance with applicable law. Canceled unshipped orders are refunded as described in section 3. Contact us about delayed, missing, damaged, or incorrect deliveries so we can investigate and provide an appropriate remedy. See our Shipping Policy for details.

6. Returns, Exchanges, and Refunds

You may request an eligible return or exchange within 30 calendar days after delivery. Standard returns must be unworn, unused, unwashed, unaltered, and in original condition with tags attached and original packaging where reasonably available. These requirements do not prevent remedies for goods that arrived defective, damaged, or incorrect.

El Baron pays return shipping for all approved returns and exchanges, and there is no restocking fee. Contact us first to receive instructions and a prepaid label, then send the items within 14 calendar days after receiving both. A timely request remains valid if our reply comes after the 30-day window.

We inspect returned goods and initiate approved refunds of the returned item’s purchase price and applicable tax to the original payment method within 10 business days after receiving the return, including inspection time. Bank posting time is additional. Exchanges depend on available stock; after receiving and checking the return and settling any agreed price difference, replacements normally process within 1–3 business days and ship free by UPS with estimated transit of 3–7 business days. See our Refunds & Returns Policy for the full process and statutory-rights protections.

7. Cancellations and Corrections

Contact us promptly to request a cancellation or address correction. We will try to help before dispatch, but cannot guarantee that processing or a shipment can be stopped. Paid orders canceled before dispatch receive a full refund for the canceled items and related tax as described in section 3. After dispatch, use our return process. These procedures do not limit cancellation or other rights provided by law.

8. Business Days and Support Hours

Business days mean Monday through Friday, excluding U.S. public holidays. Store opening hours and our 24–48-hour inquiry response time do not change these processing and transit periods.

The 30-day return-request window and 14-day return-shipment window use calendar days, including weekends and holidays. Our store is open Monday–Sunday, 9:30 AM–9:00 PM, local New Jersey time, and we respond to inquiries within 24–48 hours. Store hours, support replies, order processing, carrier transit, refund initiation, and bank posting are distinct periods.

9. Privacy and Shopify

Our Privacy Policy explains how personal information is used and your available privacy choices. Shopify hosts the store and processes data from visits and purchases. Shopify enhanced services may use interactions with this store, other merchants, and Shopify; information is shared with Shopify and other providers that may be in other countries. See our Privacy Policy and the Shopify Consumer Privacy Policy. Accepting these purchase terms is not consent to optional marketing or non-essential cookies where separate consent is required.

10. Website Content and Third Parties

Store text, images, logos, and other content are owned by El Baron or their respective rights holders. You may use the store for personal shopping; you may not reproduce protected content commercially without permission. Third-party links and services may have separate terms and privacy practices. This does not remove our responsibility for obligations we owe you as the seller.

11. Responsibility and Consumer Rights

We use reasonable care in operating the store but cannot promise uninterrupted website access or that every technical error will be prevented. Any limitation of responsibility applies only to the extent permitted by law. Nothing excludes liability for fraud, willful misconduct, or other liability that cannot lawfully be excluded, or removes mandatory product guarantees or consumer remedies.

12. Applicable Law and Updates

These terms are governed by the laws of New Jersey and applicable U.S. federal law, without depriving you of mandatory protections that apply where you live. Contact us first if a problem arises so we can try to resolve it; this does not restrict lawful complaints or court access. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Revised terms apply prospectively from the date posted. Changes do not retroactively alter an existing purchase without your agreement or remove legal rights. Specific payment, shipping, and return procedures are explained in their corresponding policies, and personal-information matters are governed by the Privacy Policy.

Contact El Baron

Email: info@elbaronmenswear.com
Phone: +1 (201) 662-6253
Address: 6135 Bergenline Ave, West New York, NJ 07093, United States
Store hours: Monday–Sunday, 9:30 AM–9:00 PM, local New Jersey time.
We respond to inquiries within 24–48 hours. This is our customer-service response time, not an order-processing, delivery, or refund completion period.